Introduction
Urban Pilates Studio (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit urbnpilates.com, book a class, or interact with us online or in-studio.
Information Collected
We may collect the following information:
Personal details such as your name, email address, and phone number when you contact us, join our mailing list, or book a class.
Booking and payment information through our scheduling partner, Mindbody, when you create an account or purchase a package.
Technical data like IP address, browser type, and device information collected automatically through analytics tools (e.g., cookies, Google Analytics).
Optional data such as feedback, forms, or survey responses that you choose to share.
Use of Information
We use your information to:
Process class bookings, payments, and communications.
Send important updates about your schedule, classes, or account.
Improve our website experience and studio services.
Share occasional marketing emails or offers (only if you’ve opted in).
Disclosure of Information
We value your trust — your personal data is never sold.
We may share information only with:
Service providers who support our operations (e.g., Mindbody for scheduling, payment processors, email or analytics tools).
Legal authorities, if required by law or to protect our rights and safety.
Cookies & Analytics
Our website may use cookies to understand site traffic and improve performance. You can disable cookies through your browser settings at any time.
Security
We have implemented safeguards and technical measures to protect the personal information that we have under our control from unauthorized access, use or disclosure. However, no data security measures can guarantee 100% security. You should take steps to protect your information by logging out of your account when finished and keeping your password private.
Choices & Rights
You may:
Request access, correction, or deletion of your personal data.
Opt out of marketing emails by clicking “unsubscribe” at the bottom of any email.
Contact us directly to update or remove your information.
Third-Party Links
Our website may link to other websites (e.g., Mindbody). We’re not responsible for the privacy practices of these external sites, so please review their privacy policies separately.
Additional Information for Florida Residents
Although Urban Pilates Studio is not currently subject to the Florida Digital Bill of Rights, we support the privacy rights of all Floridians.
If you are a Florida resident, you may:
Request to know what personal information we collect and how we use it.
Request correction or deletion of your personal information, where applicable.
Opt out of receiving promotional emails at any time.
Contact Us
To contact us with your questions or comments regarding this Policy or the information collection of the Site, please email us at info@urbnpilates.com or call us at (239) 932-3086. Please note that we may need to confirm your identity or request additional details to process your request.
